Reviews

  • 5 AutoWorks Car Care

    Great people, great service!! You are in good hands with Shaun and his whole team.

    Thanks for the kind words, Lorene. We try hard to get it right the first time! :) - AutoWorks Car Care
  • 5 AutoWorks Car Care

    BEST SHOP EVER!!! My family and I were driving through Utah and our car broke down. We had it towed to this shop. They had the car fixed within a matter of a few short hours. The cost was very reasonable. I wish we lived closer, I would bring all my vehicles to them!! Very friendly staff. I can't say enough good things about Auto Works. They totally saved our vacation!! I would recommend this place to anyone!!

  • 5 AutoWorks Car Care

    They always get me in quickly and get my car back to me in a timely manner.

    Thanks Robin! Our team works hard to make sure you are happy! - AutoWorks Car Care
  • 2 AutoWorks Car Care

    I brought my sons car in I told them it was running rough and was leaking oil from the valve cover. I have worked on my cars my whole life and have a auto mechanics degree but did not have the time to do this repair. They quoted me 240 for the valve cover gasket. Which I looked online and the most expensive one I could find was 65 dollars I called them on it and they dropped the price to 125. When I called the second time he transferred me to the owner he explained to me that they have to use better quality parts for warranty purposes I then asked well don't you get parts from napa he then got angry said he has to make money. I understand that but online says shops usually charge between 25 percent and 50 percent on parts. If I had not said anything a 65 dollar part would have cost me 2 hundred and 40 dollars so while most shops charge 25 to 50 percent on parts this shop tried to charge me almost 400 percent on this part and was angry when I called him on it. Won't take my car back. And my car is still running rough.

    Sorry you feel that way, Scott. We do our best to provide quality service and stand behind our work. I talked to you after the 4th or 5th time you called my Service Advisor to complain about the price of the gasket. I was not angry at all. I just told you that this is what we can do the job for and if you don't want to pay that, fine. You could come get your car. You told me to just go ahead and get it done, so we did. The running rough/vibration you are feeling should be taken care of when you replace the motor mounts we recommended. - AutoWorks Car Care
  • 5 AutoWorks Car Care

    Thanks for your help

  • 4 AutoWorks Car Care

    Good service overall!

  • 5 AutoWorks Car Care

    Oh my goodness. If I could give 6 stars I would. Kevin Going and team are absolutely incredible. We were on our way to St George for a soccer tournament and had our Check Engine light come on right before Payson. This was on a Friday at 5:50pm. I opened the hood and saw radiator fluid everywhere. At 6:03pm I frantically called the first mechanic that popped up - these guys - and they answered! Kevin said they were just finishing up for the weekend but to stop by, they'd wait for me! They diagnosed it and said it needed a new radiator cap (losing pressure) and possibly a thermostat. How was I going to get my daughter to St George for her tournament the next day? Not to worry, Kevin offered a loaner car, and only asked I bring it back with a full tank of gas! The next day - SATURDAY, A DAY THEY WERE SUPPOSED TO HAVE OFF - Kevin came in with his mechanic Kevin and they spent 4 hours fixing it! Then we took care of everything over the phone and I picked it up on my way back that night in perfect shape (and dropped off their car in the process)! Wow, wow, wow. This kind of customer service goes so far beyond the norm, these guys were honest and kind and deserve every kind of good accolade that comes their way, and we couldn't be more grateful!

    Thank you for the nice words, Dave. We try our best to take care of our customers. Hope the soccer tournament was great! :) - AutoWorks Car Care
  • 5 AutoWorks Car Care

    Repair service under the direction of Thomas Price was well done, friendly, reasonably priced, & done by the time stated.

    Glad everything went well, Tom. We appreciate your business! - AutoWorks Car Care
  • 5 AutoWorks Car Care

    Every time I’ve been here I’ve been impressed by how friendly and efficient the staff are. Today I had a windshield wiper blade that had come loose and Kevin got it fixed up in less than a minute and didn’t try to gouge me with a fee for it. They are a good old fashioned help your neighbor out, kind of business. I would recommend these guys to anyone! Thanks guys!

  • 5 AutoWorks Car Care

    I had my 2011 RAM 1500 in to Doug Smith SF for a recall and had them do an alignment. After two attempts they still could not get this truck into specs. AutoWorks took on the challenge and aligned it perfectly! The truck tracks straight and the steering wheel is dead center. Excellent job Shawn and team!! Brian Simpson

    Thanks Brian! Always glad to hear it turned out well! - AutoWorks Car Care
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