I love bringing my vehicles here, I feel I get an honest opinion and no pressure when it comes to decide if I want to perform the work they recommend.
I was having them change my oil when I over heard a very upset customer disputing a charge they had several months prior stating they had brought their car there for them to fix it. They did charge them and did fix the problem however the same problem came back hence the reason they were back and upset. I believe Greg was the one handling this situation and assured them they honor their work and told the customer they will check it and fix it again at no cost if it was the same problem.
I assume it must have been the same problem because the customer was very pleased and calmed down almost immediately compared to the start of the conversation demanding what worked they performed and why they did it in the first place.
I personnaly feel they are honest and stand by their work and will make it right reguardless the cost. I have been a customer of theirs for years and will continue to come back.
I went in 3 months ago simply because I had a voucher for a free oil change. The staff was warm and friendly. The service (not just the oil change) was fantastic. They get customer service. So many others have lost that concept.
I went in on Monday to get the 3 month oil change. I walked in and they remembered me. I was shocked! They surpassed my expectations again. A customer for life! They explain everything. The go over what needs to be done and show why. I appreciate that. It's not about being shady and charging for services not needed. I love this place!
Best in town!
Job well done.
These guys were absolutely amazing. Being a single woman and taking my Volvo to them to replace the blower motor, they made me feel at ease and also saved me quite a bit of money along with being very personable. Thomas is great to work with and I will now go to them for all of my car needs.
Thank you AutoWorks Car Care for getting my car into shape! I have used Jiffylube, Goodyear, and Big O Tires. None of them made my car function as well after taking my car in as your shop did.
Thank you for communicating what I could fix on my car, why, as well as the prices.
Also love that I can bring my kids and they have a play table for them to color and be entertained. I plan to use them for all of my vehicles tune ups and registrations.
Great service and communication.
The staff here are easy to talk to and listen to what you have to say. They have been willing to give me options and work out what the best plan is for my family and my vehicle. Thanks for all you do.
I come here whenever I need some mechanic work, and I've always been satisfied, but I had a nice surprise as I went to pick up my car this last time! Thomas had spent some extra time hunting down part options, and as a result my bill was about $100 lower than the quote. Thanks so much!
Competent mechanics, friendly desk staff, fair prices. I don't trust any other shop with my car!