I took my 2013 F150 in because I have a check engine light on. They told me it would cost 109 to get it diagnosed. i took it in Friday, and they kept the vehicle for a few hours. When I picked it up, they told me that they reset the codes, )which i could have don for free at auto-zone) and told me they could not find anything wrong with it. The check engine light came back on later that day. i spoke with other mechanics and they said that if i paid to get it diagnosed, and they could not diagnose it, then I should not have been charged. I would hope to get a full refund or for them to finish the job of diagnosing without anymore charges. I hope the Owner calls me back to resolve this at 361-944-0591
Easy to work with and they do a great job.
AutoWorks Car Care always does a good job Shaun and his staff are friendly, honest and fair.
I've been a customer since 1999 when Shaun and I were both a lot younger. I still bring my cars to Payson even though I'm no longer in the area. Shaun's guys do excellent work and are fair and honest. They don't recommend repairs just to pad the bill. If they recommend something i know it's because it is needed.
Nice facility. Friendly people. Fast, fair service. Only drawback was that they accidentally shredded the out of state registrations for both my cars. Fortunately, it didn’t make a big issue as I had to get them registered in Utah and the DMV was able to sort it out without the registrations. 10 bucks to get duplicate registration sent though. Would have been nice if the company had offered to pay for duplicate registrations in addition to the apology. in their defense, I didn’t ask them to pay for it and didn’t let them know it cost money. This should be a standard customer relations approach—something to offer to make things right for a big mistake like this. In 24 years of registering vehicles, I’ve never had any problems with my registrations for an emission test 😏
I trust you guys with my cars the most. Professional and reasonable and so accommodation. Thanks!
needed to leave my vehicle but did not have a ride home so they drove me home and picked me up when it was done awesome service.
Boy howdy what a pleasant visit to my favorite mechanics in the whole world! Got my oil change done fast and my baby is purring like a cat! They even got my heaters working again. The cute mechanic Colten definitely needs a raise! What a hard worker!
Thank you fro servicing my car and for quoting me on everything that I need to get taken care of. I feel like it was an honest quote and that I wasn't being taken advantage of like I do other places I take my car into.
They do a great job, they care about me. They bend over backwards to help.