I've taken 2 vehicles here and haven't had a good experience either time. The first time was my wife's car with a starting issue. The tech checked our fluids left the oil cap off and charged me $100 for it. It wasn't until my wife got home that we realized the oil cap was off and we smelled burning oil. We cleaned it up at home. The next issue was taking my truck in to have looked over for a heating issue. I was fairly certain of the problem but not being a mechanic, wanted a professional opinion. If the cost for repair wasn't crazy, the convenience is worth it. I had to call them about 8 hours after dropping it off to get any update on the diagnostic. They wanted $400 for a $30 part. Then proceeded to tell me a few other items I should have done while it's there, making the expected bill right around $1,000 - over a $30 part. I told them no thank you, I'll just come get my truck, when I arrived my truck was still slightly taken apart, and I waited around for about 15 minutes, for them to put whatever it was apart for, back together. Paid them over $100 for the diagnostic and left. Long story short, I gave them a couple of tries, neither were remotely a good experience. Disappointing as they are local.
Tanner I see you left us just a 2 star review but no explanation. If we didn’t do a good job for you, I would like to hear about it. Please give me a call at 801-465-9096 Shaun Martin Owner
- AutoWorks Car Care